Crypto Tracking Tool Live Support
Get expert help with your crypto tracking tool, fast, precise, and reliable.
- Instant Help
- Expert - Approved
Fix your tracking issues. In one session.
Tracking tools are essential for accurate crypto tax reporting, but they often break under real-world complexity. Our experts guide you through setup, troubleshooting, and reconciliation across all major tools, ensuring your data is clean, complete, and ready for tax reporting.
Instant help
Get fast, expert support when your crypto tracking tool isn’t working as expected. We help you resolve complex data issues quickly, without hours of trial and error.
Expert guidance
Learn how to use your tracking tool correctly with help from experienced professionals. We troubleshoot issues in real time and guide you through precise solutions.
Perfect setup
Start with a fully configured tracking system. We help you set everything up step by step and ensure your imports are accurate, complete, and error-free.
30-Minute live support session
A one-on-one session with secure screen sharing. We work directly in your tracking tool, fix issues in real time, and ensure your setup is correct.
What we do for you:
- Expert assessment of your tracking tool issues and best approach
- Live import and sync of exchange and wallet data
- Reconciliation help with on-chain and account statements
Benefits:
- Hours saved. No trial and error
- Error-free reports. Clean, structured transactions
- Filing-ready exports. Ready for tax reporting
How it works
Three simple steps from start to finish
1. Book your session
Choose a time that fits your schedule.
2. Share your screen
Show us your setup, data, and issues.
3. Get it fixed
We resolve problems live and guide you to the correct setup.
Crypto Tracking Tool Support
30 minutes video or phone call
130 EUR
net (plus applicable VAT) per session
What you get in this session:
- Expert assessment of your tracking tool issues and best approach
- Live import and sync of exchange and wallet data
- Reconciliation help with on-chain and account statements
What we provide:
Live screen-sharing session where we solve your tracking tool problems in real-time, plus a quick summary of next steps
- 1.200+ clients helped • Average response: 24h
Perfect if you:
Already use a crypto tracking tool but need expert help with setup, reconciliation, or reporting
Complete peace of mind and total compliance
* You can also pay in fiat
Who this is for
Users who already work with a crypto tracking tool and need expert help with setup, reconciliation, or reporting.
- LL.M. Tax Law
- Regulatory
- 2000+ clients
- 36 jurisdictions
Work 1 to 1 with Georg Brameshuber
Specialist in crypto tax, accounting, and data processes. He is passionate about his work as an active crypto native, driven by the goal of helping his peers gain clarity, protection, and confidence in their financial journey.
- Expert in all major tracking tools (CoinTracking, Blockpit, Koinly, TokenTax)
- 8+ years experience troubleshooting complex import issues
- Direct and transparent communication
Get expert representation
Tell us about your project and goals.
We’ll respond within one business day.
- office@validvent.com
- Vienna, Austria
- +43 1 435 10 67
Frequently Asked Questions
Can you help me choose the best tracking tool?
Yes, absolutely. Each tracking app comes with its own mix of perks and quirks, and we have tested them all in real trading scenarios. Tell us a little about how you trade and what you need from your reports, and we will point you to the tracker that suits you best. Our live desk can also guide you through importing your history so every past trade lands in the new dashboard without a hitch.
Can you sort DeFi transactions from smaller, unsupported chains?
Yes. In the thirty minute live call we open the chain explorer together, pull the raw data, and set up custom tags in your tracker for swaps, liquidity adds, bridges, and staking rewards. You leave knowing exactly which steps to repeat the next time a new network shows up in your wallet.
What happens if 30 minutes isn't enough to finish?
Sometimes more than one session is needed. It is relatively easy to book another call and prepare the remaining questions for the next session. We’ll do our best to resolve your concerns and get you up to speed with your crypto tracking software.